Intern’s Perspective: Top 3 Takeaways from Social Media Summit

Before attending the Social Media Masters Summit on Thursday, June 22nd, I knew social media was taking over the world, but this event taught me just how much it truly is. All aspects of social media are growing at a beyond rapid pace, and attending this conference gave me all the tips and tools needed to keep up with this widely growing field. This summit took place on the beautiful 7th floor of Morningstar Inc.’s office in Chicago and was put on by Digital Megaphone. It provided a very interactive and informative experience with a wide variety of talented speakers. Each speaker provided insights to different aspects of social media, but there were a few messages that really stuck out to me and seemed to be reoccurring themes throughout all of the talks.   Listen to the consumer, and then diversify Many companies are stuck under the impression that if they change...

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My Top Three Takeaways from the Social Media Master’s Summit

Last Thursday, I was lucky enough to attend the 2017 Social Media Masters Summit hosted by Digital Megaphone. Morningstar hosted the event, which was described as “Chicago’s premier digital marketing conference, featuring cutting edge sessions from top brand marketers.”  I had a lot of fun learning from the accomplished speakers, networking with fellow professionals and admiring the awesome views from the 7th floor space (they had such a beautiful office – and an outdoor patio to boot!). Here are my top takeaways from my three favorite speakers at the summit.   [caption id="attachment_6048" align="alignright" width="327"] The view from Morningstar's 7th floor patio.[/caption] Engagement is key Jon Harris, Senior Vice President & Chief Communications Officer at Conagra, gave a great talk about the importance of modernizing the ways we market longstanding brands. Whereas in the old days the primary form of communication was a single audience in a front of a TV, now marketers spend...

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Engage, Don’t Push.

I had the pleasure of attending the BMA Chicago January luncheon with Scott Brandt, the CMO of Sprout Social, who discussed the evolution of social media and its business impacts. In case you weren’t aware, engagement is crucial and our approach needs to change. In other words, stop talking, start listening. Here are three social trends Brandt says to look out for in 2017:   From promos to dialogue. To put it simply if you do not speak to your customers they will leave you. One in three customers will leave and go somewhere else if you don’t respond to them via social in time. They expect a response within 4 hours, and that time is shrinking. Social media is not just a function of marketing; it needs to be built based on interdepartmental collaboration including customer service. Attribution & analytics: redefine what matters. Social commerce is real. Seventy-five percent of people...

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Why I Am Outraged By the Lack of Love in the Workplace

We are pleased to share this guest post from our friend, Karen Davis. This post originally appeared on Karen's Facebook page, and we LOVE it! [caption id="attachment_3020" align="alignleft" width="300"] Karen Davis, Executive Coach, NCC, PCC[/caption] I have a fire burning in the very depth of my soul and it has been burning for a very long time. I am outraged by the immense stress, intimidation and fear created in our country by the vast majority of organizations. Our people are walking out of their jobs every day with bottomless empty souls. My children and your children will be walking in those doors if we don’t do something about it now.   According to the latest Gallup study only 1 in 4 people are engaged with their jobs. People are going home from work every day with no sense of meaning or purpose in their lives. These same people go home to their families and treat...

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